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Join to apply for the Systems Administrator - Information Technology (0725) role at Coconino County Arizona

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Join to apply for the Systems Administrator - Information Technology (0725) role at Coconino County Arizona

Nature of Work

Coconino County promotes a transformational leadership philosophy that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments. Coconino County's respect for diversity is shared throughout the organization. Be part of this optimistic, innovative team where outstanding customer service creates dynamic solutions and engages leadership at every level.

Please note: Presently, this position is up to 75% remote work and 25% minimum in office time. When working remotely, 1 hour response time is required for urgent IT matters and is subject to change at any time.

The full range for this position is $65,556.00 - $95,429.00 .Starting salary will depend on qualifications.

This position will require the successful completion of a Criminal Justice Information Services fingerprint and background clearance within 90 days of employment, this must be maintained throughout employment.

Typical Duties

(Illustrative Only)

• Administers the day-to-day management and maintenance of the Server/Desktop infrastructure
• Administers the Active Directory security policies, user and O365 email accounts, data backups, anti-virus systems and WSUS Server
• Manages and optimizes Microsoft-based enterprise solutions in both a physical and virtual environment
• Provides state-of-the-art solutions for high availability and fault tolerance
• Maintains inventory of equipment and vendors
• Documents systems for end user and other IT personnel
• Analyzes system faults, troubleshoots, and runs diagnostic tests on operating systems and hardware to detect and resolve problems
• Supports end users and other IT teams such as helpdesk, desktop support and application development at Tier 2 and 3 levels
• Identifies priorities and resolves escalated hardware and server issues
• Performs activities related to planning, installation, operational, administrative, and technical support of Operating systems environment, and associated hardware/ software components
• Troubleshoots software and hardware problems, and identifies, implements, and documents system fixes
• Maintains awareness of and participates in planning and notification of upgrades
• Other duties as assigned
  
  

Essential functions of this position include but are not limited to: walking; working with and around other staff and County employees; dealing with interruptions; repetitive motion (hand-wrist) for keyboarding; vision-acuity (near) for monitoring PC screen data; Color vision necessary for working with color coded cables; hearing and speech (ordinary conversation) for communicating with staff and customers; touch (finger dexterity) for keyboarding; Environmental hazards include electrical hazards associated with working with computers, servers and circuits, and potential for falls from ladders.

Minimum Qualifications

Bachelors degree in computer information systems (CIS) or related field and four years of experience in a systems administration role; OR

Associate's degree in computer information systems (CIS) or related field and five years of experience in a systems administration role OR

Any equivalent combination of education, training, and experience that demonstrates the ability to perform the duties of the position.

Preferred Qualifications

Manage support tickets using Service Now (SNOW) support ticket management system; SAN storage solutions; Mobile Device Management; Vulnerability Scanning; Knowledge of Privilege Access Management; Strong VMware/ESXI experience including patch management; IBM Big Fix Patch Management; 2016/2025 Windows Datacenter / GPO / Active Directory; STIG experience hardening Operating Systems and Applications.

The ideal candidate would have knowledge and experience in conducting change management techniques, as well as a high level of detail in documenting departmental changes; be an energetic, enthusiastic self-starter with an emphasis on the customer experience. This position will be working to support a 100+ server VMware environment providing critical services to Coconino County internal/external partners.

Knowledge, Skills And Abilities

Thorough knowledge of:

• Multi-Factor Authentication, IBM BigFix, Splunk, Solarwinds, BitLocker, Vulnerability Scanning
• MDM InTune, Vmware Workspace One, Airwatch
• Configuring SAML for SSO integration
• Creating and maintaining SSL certificates
• Working with a password vault and password rotations - CyberArk
• Microsoft Desktop and Server Operating systems
• Network Protocols and Standards including TCP/IP, DNS, DHCP, SMTP and SNMP
• Core software applications, including Active Directory,Group Policy, O365, IIS, SQL Server, AWS, Clustering, file/print services, backup/restore technologies, PowerShell scripting, Deployment Technologies (WDS, MDT, SCCM, InTune).
• Dell hardware, Microsoft Office Suites and datacenter operations
• Installing, configuring and maintaining all aspects of server hardware (both physical and virtual) and associated network environment.
• Server performance tuning and monitoring tools
• Hands-on software and hardware troubleshooting techniques
• Cisco Hyperflex, Nutanix, or PureStorage
• VMware vSphere 8.x or newer, VCSA, HA/DRS environment
• Powershell Scripting
• Windows, Mac and/or Linux server administration and integration
• Cisco Nexus and Catalyst
• Perfmon and 3rd party monitoring and altering tools
• Cloud based technologies including AWS, Office 365, , and Azure
• Cohesity backup/restore technology
  
  

Ability To

• Effectively prioritize and execute tasks in high-pressure environment with an emphasis on the customer experience
• Conduct research into systems issues and products as requires
• Effectively communicate ideas to technical and not technical audiences
• Communicate effectively verbally and in writing
• Work safely and promote a culture of workplace safety
  
  

Coconino County is an Equal Opportunity Employer.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Employee Benefits

Coconino County offers a comprehensive employee benefits

package to regular employees working 30 or more hours per week that includes:

(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)

• Vacation/Annual Leave
• Sick Leave
• 10 Holidays Per Year
• Health Care Insurance
• Dental Plan
• Vision Plan
• Group Life Insurance
• Pre-Tax Deduction Plan
• Sick Leave Conversion Plan
• Personal Day Purchase Program
• Vacation Sell Back Program
• Tuition Reimbursement Program
• Wellness Program
• Long-Term Disability
• Arizona State Retirement System
• Employee Assistance Program
• On-going Training Opportunities
• Free bus transportation/ EcoPass bus pass
  
  

Elective Coverage

• Dependent Medical, Dental, and Vision
• Supplemental Life (for employees & dependents)
• Flexible Spending Account
• Health Savings Account
• Tax-deferred investment program
• Accidental and Disability Insurance
• Short Term Disability
  
  

01

Do you have a Bachelor's degree in computer information systems (CIS) or related field? If so, please list degree and field.

02

Do you have four years of experience in a systems administration role? If so, please be certain that it is indicated on your application.

03

Do you have experience with Group Policy Management? If so, please describe.

04

Do you have experience with Enterprise Patch Management? If yes, please describe your experience.

05

Do you have experience with Operating Systems Deployment tools (WDS, MDT, SCCM, Intune)? If yes, please describe which tool and how you used it.

• Required Question

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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