Job Details

Overview

Motorola Solutions is a global company focused on people and safer communities. We provide critical communications, video security and command center technologies to public safety agencies and enterprises. Connect with a career that matters and help us build a safer future.

MVTrac/MVConnect, a Motorola Solutions Company, is the leading provider of on-demand data solutions for auto finance, government and law enforcement organizations. We aggregate and store real-time intelligent data in a centralized, secure database, with privacy and compliance standards. Our technology is supported by the people behind it.

Job Description

We are a leader in the Repossession industry. We are seeking a detail oriented, driven Customer Service Processor to join our team. This position involves accepting assignments from client/lenders, processing assignments, completing services, and releasing lender assets upon execution of service. The position will involve processing client/agent requests while you manage a high call volume.

Responsibilities

• High multi-tasking environment
• Work within multiple systems
• Utilize client/lender databases, if applicable, to execute specific lender requirements
• Work in upwards of 15 different tabs between multiple screens
• Excellent customer service skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Process release of vehicles, and track auction pickups
• Follow through and ownership of work to completion required
• Previous collection, repossession or automotive industry experience preferred
• Microsoft Office and Google Suite product experience
• 40 wpm minimum
• Must be able to handle multitasking on a computer with multiple screens

This position is a remote position and candidates can be located anywhere in the US. It is preferred that candidate have previously worked in a remote environment. Possible need to be hybrid at future time.

Qualifications

• High School Diploma or equivalent
• Minimum 2 years of customer service experience
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Additional Details

Travel Requirements: None

Relocation Provided: None

Position Type: Experienced

Referral Payment Plan: Yes

Our U.S. Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every professional to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills, wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.