Job Details

Salary: $18.50 Hourly
Location : Flagstaff, AZ
Job Type: Temporary; Part Time; No Benefits
Job Number: 025-26
Division: Economic Vitality
Section: Visitors Center
Opening Date: 02/13/2026
Closing Date: 2/19/2026 4:00 PM Arizona
Work Week: Saturdays and Sundays; 6:30AM to 3:00PM
Post-offer Requirements: None

Description

Join our team and help create a welcoming first impression for travelers arriving in Flagstaff!
As our newest Visitor Services Assistant, you will provide excellent customer service to airport visitors, share helpful information with incoming passengers, and process retail, beer, and wine purchases using our point-of-sale system. This is a great temporary entry-level role where you can build experience and help support programs and services within our community.
Please note that should you be selected for the role you will need to complete basic alcohol sales training upon hire to become certified to serve beer and wine.

Examples of the Work Performed
POSITION RESPONSIBILITIES

• Provides excellent customer service to both internal and external customers.
• May participate in the development of visitor needs based itineraries that are detailed in timelines, costs and directions that are available as hand outs to visitors at the Center.
• May assist the CVB with a Master Calendar, the Calendar of Events and Flagstaff Happenings that list all community happenings and events.
• May assist the CVB with promotion and distribution of Master Calendar, Calendar of Events and Flagstaff Happenings.
• May participate in the establishment of measures to improve visitor services, changes in operations, working conditions, quality of work and value to stakeholders.
• Performs liaison duties between the Visitor Center, the CVB, the Arizona Office of Tourism, stakeholders and the community.
• May assist with meetings and workshops to train staff and stakeholders on customer service matters.
• Represents the city in dealing with businesses and the general public on customer service matters.
• Performs data entry and maintains a reporting cycle of inquiries, histories, and information requested by the Visitor Center Manager, CVB Director and the Tourism Commission.
• Keeps the Visitor Center Manager advised of customer service activities.
• Maintains appropriate levels of brochures, office supplies, retail items and other materials necessary for the efficient operation of the visitor center.
• Performs cash handling procedures including scanning items, collecting payment of cash and cards, and verifying IDs for Alcohol Sales.
• Maintains the facility both inside and outside in a neat and orderly appearance.
• Performs related duties as required.
• Regular attendance is an essential function of this job to ensure continuity.

To review the full job description for this position, please click the following:
Qualifications

MINIMUM QUALIFICATIONS (positions in this class typically require):

• High School Diploma or General Equivalency Diploma.

OTHER REQUIREMENTS

• Must possess, or obtain upon employment, a valid Arizona driver's license.
• Regular attendance is an essential function of this job to ensure continuity.

Supplemental Information
We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you'll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.
The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community and see why the City of Flagstaff is a great place to work!
ABOUT FLAGSTAFF

Nestled at 7,000 feet elevation in the largest contiguous Ponderosa pine forest in the world, Flagstaff offers a lifestyle that blends small-town charm with big-outdoor adventure. Known for its four-season climate, Flagstaff is a haven for lovers of the outdoors-with easy access to hiking, snow sports, mountain biking, and camping right outside your door.

The city boasts a vibrant downtown filled with local shops, craft breweries, and a dynamic arts and music scene. Flagstaff is also home to Northern Arizona University, bringing a youthful energy, cultural events, and educational opportunities to the community.

With stunning views of the San Francisco Peaks, dark skies perfect for stargazing, and proximity to wonders like the Grand Canyon, Sedona, and countless national forests, Flagstaff offers a high quality of life in an inspiring natural setting. Plus, its strong sense of community, clean air, and slower pace make it an ideal place to put down roots.

Whether you're seeking outdoor adventure, a welcoming community, or just a breath of fresh mountain air, Flagstaff is the perfect place to live, work, and thrive.
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Do you have a High School Diploma or General Equivalency Diploma?

• Yes
• No

Required Question