Wells Fargo - - Responsibilities: Process routine service transactions accurately (deposits, withdrawals, payments, and check cashing).; Welcome customers and understand their needs to guide them to banking solutions (including digital tools) or the appropriate team member.; Build relationships and actively listen to understand everyday financial needs, connecting customers to relevant information, services, digital tools, or bankers.; Identify potential product or service needs and refer customers to a banker for detailed guidance.; Collaborate with branch teammates to ensure strong operations and service and escalate complex issues as needed.